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Training and Human Resources Development in Europe

Triple A GmbH

Accomplished TV and radio moderators teach participants to prepare and conduct moderations professionally.


Level 1


  • conceptualization and conduct of well structured  moderations
  • knowledge of the moderator's role and tools


  • the moderator's role
  • types of participants
  • define goals first
  • the six phases of moderation
  • rules of conversation and principles of organization
  • employing various kinds of media
  • questioning techniques
  • practical implementation with analysis
  • educational films - 30 minutes


Level 2


  • managing challenging situations in a moderation professionally
  • knowledge of solutions and techniques to deal with various kind of challenges


  • the tools of methodology
  • managing conflicts
  • identify and avoid competition
  • media – support for a successful moderation
  • three group phases: orientation - operation - completion
  • identifying and dealing with challenges
  • exercise with video analysis
  • dealing with disturbers  - video analysis


Level 3


  • moderation for the purpose of participative problem solving
  • develop the skill to conceptualize, implement and supervise a problem-solving process


  • participants prepare a presentation for training purposes
  • analysis of the presentation with individual feedback and advice by the trainer
  • managing resistance on the factual and relationship levels during a moderation such as an attack on the moderator
  • exercise: hot seat
  • dealing with extraordinary situations, case example
  • moderating problem-solving processes: problem-analysis-scheme, Ishikawa-Model, 3-field-matrix, Netzbild
  • development of apposite practical applications



Interested in our moderation training? Contact us and we will gladly advice you individually. We are happy to develop a qualification concept tailored for the requirements of your company. We look forward to your inquiry!